Terms of Service
These Terms of Service (“Agreement”) are entered into between Genie Labs (“Company”) and the user (“Customer”) of the LoyalGenie web app (“Service”). By accessing or using the Service, the Customer agrees to be bound by the terms and conditions outlined in this Agreement.
1. Service Description
LoyalGenie is a plugin designed for WooCommerce store owners, offering effective loyalty programs on their online stores. The Service provides the functionality to implement referral rewards, point rewards, and rank rewards based on the Customer’s preferences.
2. Subscription and usage
The App is offered as a Software-as-a-Service (SaaS) product and requires a monthly fee for access. By subscribing to the App, you agree to pay the applicable fees in accordance with our pricing terms.
You have the option to upgrade or downgrade your subscription plan at any time. Any changes to your subscription will be reflected in the next billing cycle.
You are responsible for maintaining the security and confidentiality of your account login credentials. Any actions taken through your account will be considered your responsibility.
3. Pricing and payment
The Customer agrees to pay a monthly fee for using the Service. The current pricing is $49 per month for monthly payments or $39 per month for annual payments.
Payment shall be made using accepted major credit cards.
The Customer has the right to cancel their subscription at any time. In case of cancellation, the Customer will retain access to their account until the end of the current billing cycle.
In case of cancellation, no refunds will be issued for any payments made.
4. Limitation of Liability
The Customer acknowledges and agrees that the use of the Service is at their own risk. The Company shall not be held liable for any damages, losses, or liabilities arising from the use, inability to use, or reliance on the Service.
No Warranty: The Service is provided on an “as is” and “as available” basis, without any warranties, express or implied. The Company disclaims all warranties, including but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
Exclusion of Consequential and Indirect Damages: In no event shall the Company or its directors, officers, employees, or agents be liable for any consequential, indirect, incidental, special, or punitive damages, including but not limited to, lost profits, lost data, or business interruption, arising out of or in connection with the use or performance of the Service, even if the Company has been advised of the possibility of such damages.
Limitation of Liability: The liability of the Company and its directors, officers, employees, or agents for any claims arising out of or in connection with this Agreement, whether based on contract, tort, strict liability, or any other legal theory, shall be limited to the amount paid by the Customer to the Company for the Service during the twelve (12) months preceding the event giving rise to the liability.
Exceptions: The limitations and exclusions of liability set forth in this Article 4 shall not apply to the extent prohibited by applicable law.
5. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of London, United Kingdom. Any legal actions or proceedings arising out of or relating to this Agreement shall be filed exclusively in the courts located in London, United Kingdom.
We reserve the right to terminate or suspend your access to the App at any time, with or without cause, and without prior notice.
This Agreement constitutes the entire agreement between the Company and the Customer concerning the Service and supersedes all prior or contemporaneous agreements, proposals, or representations, whether written or oral, regarding the Service.
The Company reserves the right to modify or update the Terms of Service at any time. The Customer will be notified of any changes, and continued use of the Service after such notification constitutes acceptance of the modified terms.
If any provision of this Agreement is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the remaining provisions of the Agreement shall remain in full force and effect.
The failure of the Company to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.