Privacy Policy

Effective Date:  May 22, 2023

Thank you for using LoyalGenie, a plugin and SaaS solution for WooCommerce store owners that enables the implementation of loyalty programs on your website. This Privacy Policy explains how we collect, use, and safeguard the information obtained through our services. By using LoyalGenie, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information: We may collect certain personally identifiable information (“Personal Information”) from you when you use LoyalGenie. This may include your name, email address, and other contact information provided by you. We collect this information to ensure the proper functioning of our software and to provide you with a personalized experience.

Order Information: We may collect and store information related to customer orders, such as order details, purchase history, and transactional data. This information is essential for the proper functioning of our software and to facilitate the implementation of loyalty programs on your website.

2. Use of Information

Tracking Cookies: When our software is installed on your website, we may place tracking cookies to ensure that customer rewards are accurately tracked and attributed. These cookies help us provide a seamless experience for your customers and enable the effective functioning of our loyalty programs.

Software Functionality: We store a copy of all customer and order information on our secure servers. This data is necessary for the proper functioning of our software and to enable the features and benefits of the loyalty programs you choose to implement. We take appropriate measures to protect this data from unauthorized access or disclosure.

Communication: We may use your contact information to send you important updates, notifications, or promotional offers related to LoyalGenie. You have the option to opt out of receiving such communications by following the instructions provided in the communication itself.

3. Data Sharing

Third Parties: We do not share, sell, rent, or disclose your Personal Information or order data to third parties, except as described in this Privacy Policy or when required by law.

Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These service providers are contractually obligated to maintain the confidentiality and security of the information they receive and are prohibited from using it for any other purpose.

4. Data Security

We take appropriate technical and organizational measures to protect the information collected through LoyalGenie. However, no data transmission or storage system can guarantee 100% security. While we strive to protect your Personal Information, we cannot guarantee the absolute security of any information you transmit to us.

5. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other means of communication. It is your responsibility to review this Privacy Policy periodically for any updates or changes.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your information, please contact us at support[at]

By using LoyalGenie, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.