WooCommerce points and rewards plugin that delivers results
- Free and paid plans available
- Setup in minutes
- No credit card required
An all-in-one solution to get repeat customers:
- Automatically reward customers with points for purchases and other actions
- Let them exchange points for different types of rewards
- Promote easily with built-in marketing tools
- Track activity, adjust points & view performance
- Looks great out of the box - get started in minutes!
LOOKS GREAT, WORKS EVEN BETTER
Wow your customers with a great looking points program
Don’t worry about spending hours on designing and promoting your program. LoyalGenie helps you get started in minutes and comes packed with great marketing tools!
- Loyalty Widget: Let customers discover and engage with your program using a chat-like popup widget that sits in the corner of your website.
- Loyalty Page: As an alternative to the widget, you can easily set up a dedicated page that offers the same functionality and add it to your site menu.
- Points Earned Email: Send an automated email each time a customer earns new points, reminding them to take advantage!
- Expiration Emails: Automatically remind customers to spend their points before they expire (if you use expiration feature).
KEEP CUSTOMERS ENGAGED
Create exciting ways to earn points
Giving points for purchases is great, but there is so much more you can do. Choose between five different ways to earn points and keep your customers engaged.
- Purchase points: give customers points based on order value, for example 10 points for each $1 spent. This is the most common system around.
- Social points: reward points for Facebook, Instagram, or Twitter shares to get more visibility for your store!
- Birthday points: let customers enter their birthday and surprise them with bonus points each year.
- Referral points: give points to customers who refer their friends. Great way to increase your customer base!
- Registration points: Reward customers when they create an account - give them a reason to start shopping!
ALL TYPES OF COUPONS
Delight customers with all kinds of rewards
Customers love choice. Set up any type of reward supported by the WooCommerce coupon system and let them redeem their points whenever they like.
- Fixed discounts: these are most typical rewards allowing customers to exchange points for fixed discount coupons, such as $5, $10 etc.
- Percentage discounts: create a percentage discount customers can exchange for larger number of points.
- Free products: let customers exchange points for a free product.
- Free shipping: customers love this reward! Let them use their points to remove the shipping costs.
TRACK AND ADJUST
Fully automated - but you're in control
Customer returned an order? Not a problem, you can manually adjust their points balance. Want to check which customers have a lot of unused points? Just filter by points balance. You’re always in control.
- Track Activity: See a full history of points earned and redeemed for each customer. Selectively enable or disable customers from participating in your program.
- Adjust Balance: Manually adjust points balance for any customer. Useful for returns, surprise rewards, and more.
- Manage Rewards: View rewards given to customers. Cancel any unused rewards.
- Expire Points: Turn on this setting to automatically expire points after X months of customer inactivity.
ANALYZE AND OPTIMIZE
Analytics that help you instead of confusing you
Running a points and rewards program can be expensive if you don’t know your numbers. With our powerful analytics features, you’ll always be in the know.
- Revenue Generated: See how much you earned from customers who redeem and use their coupons on orders.
- Points Earned/Spent: See total points earned and spent over time to know if customers are just hoarding points, or also redeeming them for rewards.
- Redemption Rate: Quickly check what percentage of points actually get redeemed for rewards. Higher is better!
- Rewards Issued: Count the total number of reward coupons generated.
- Rewards Used: Understand how many of those coupons actually get used.
Frequently Asked Questions
Why should I use LoyalGenie instead of other plugins?
There are several benefits only LoyalGenie offers:
- User experience – Users consistently rate LoyalGenie as beautifully designed and easy to use, both for store owners and customers
- Speed – Your website will never slow down because we run data processing in the cloud, instead of on your server.
- Analytics – No other plugin can match the analytics features we offer, which are critical for knowing if your loyalty program works.
How easy is it to set up and use LoyalGenie?
LoyalGenie setup takes only a few minutes. Your loyalty program will be up and running on autopilot.
We offer a user-friendly interface, easy setup process, and clear documentation, and our team is always at your disposal for assistance.
Can I customize the program to suit my brand and business needs?
Yes, you can customize LoyalGenie to align with your brand’s visual identity and business goals. This includes customizing the program’s look and feel, reward options, and earning rules.
Can I integrate LoyalGenie with my email marketing software?
We are actively developing integrations with popular email marketing systems such as MailChimp, Klaviyo, and MailChimp, which will become available in Q1-Q2 2024. CRM integrations are on our long-term roadmap and we will share more information soon. If you have a system you would like to integrate with, please contact us.
What pricing options are available?
LoyalGenie starts with a Free plan that offers key features to get you started. We also offer premium plans with more capabilities.
Please refer to our pricing page for more details.
Can I import my data from another loyalty plugin/solution?
For larger stores, our team offers migration as a service. We will move all of your data and ensure your customers have continued access to their points, rewards, and perks earned on your previous platform.
Contact us in case you have such needs.
Is my customer data and referral program information secure?
Yes, your data is fully secure. LoyalGenie encrypts all of your customer data and we never have direct access to it.
What kind of customer support do you provide?
Customers on a free plan have email-based support. We typically respond to all questions within 8 hours, usually much faster.
Start building customer loyalty for free
- Automatically reward customers with points for purchases and other actions
- Let them exchange points for different types of rewards
- Promote easily with built-in marketing tools
- Track activity, adjust points & view performance
- Looks great out of the box - get started in minutes!